Don't see your question here? Please call us on (02) 9417 3499.
> How does hiring work?
> Can I reserve my costume in advance?
> What happens if I don't have photo identification or a credit/debit card?
> Do I need to clean my costume?
> I only need my costume for 1 day, do I still need to pay for the whole 7 days?
> I need more than 7 days for my hire, can that be arranged?
> I won't be able to pick up my costume, can The Wardrobe arrange delivery?
> Do you have an After Hours Return Chute?
> I won't be able to return my costume on time, what do I do?
> What if I lose, damage or destroy something I have hired?
> Are your costumes and wigs clean?
> Do you have children's costumes?
> I love this outfit so much! Would you ever consider selling it?
FANCY DRESS HIRE
Standard hire is for 7 days. The full balance of your hire is payable upon pick up. Minimum hire is $15.00.
Photo identification and a valid credit/debit card is required.
The Wardrobe will retain credit/debit card details as a security bond. An upfront security bond may be charged and held
for the duration of your hire. If the hirer is unable present a credit/debit card details, alternative arrangements (such as a cash or EFTPOS bond)
may be made, at the discretion of management.
You will be provided with a copy of the hire agreement listing all items taken, return date and full Terms and Conditions.
All items must be returned with in the 7 day hire period. If not, late fees will apply.
Standard cleaning is included in your hire fee, however if the items are returned to us damaged or excessively dirty, additional fees may apply.
Please read our Full Terms and Conditions of Hire.
THEATRICAL HIRE
Please call us on (02) 9417 3499 to discuss your theatrical hire needs.
CORPORATE HIRE
If you need to hire multiple costumes for your team's Christmas party or company event we can help arrange that!
Please give us a call to discuss your particular needs and the best way to get all of your people fitted and looking great.
Can I reserve my costume in advance?
Do you have an After Hours Return Chute?
Are your costumes and wigs clean?
Costumes may be reserved up to 6 weeks in advance for a holding fee of $20.00 per costume.
That holding fee is deducted from the balance of the hire upon pick up. Your holding fee is non-refundable.
No, we do not. Due to the differing shapes and sizes of many items and the value of our collection, our staff will need to go through your hire with you
when you return.
Please do not leave your costume outside of the building while we are closed! You will be accountable for any loss, damage or theft that occurs.
We clean and wash most items onsite in our industrial laundry. Other items are sent offsite for dry cleaning.
All of our hire wigs are thoroughly washed and cared for onsite.
If you have any concerns about headlice, please read the following information from NSW Health:
"Research suggests that bed linen, hats, clothing and furniture do not harbour or transmit lice or nits and that there is no benefit
in washing them as a treatment option. Nits and lice only live on the human head. They quickly dehydrate and die if removed from the head."
-http://www.health.nsw.gov.au/environment/headlice/Pages/treatment.aspx
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